Hurricane Update
We are currently aware of the tropical storm watch and warnings issued for possibly Southeastern Texas and are actively monitoring the situation.
Update: Monday 9/9/24 at 11:00am Port Aransas loves sharing this beautiful island with the world, but being on the coast means the town is at an increased risk of being impacted by storm systems in the Gulf of Mexico.
The City of Port Aransas and Nueces County are keeping a close eye on Tropical Storm, which is expected to make landfall in North Texas mid to late this week. Rain and flooding will be the main impact for Port Aransas.
- Tropical Storm Francine has formed in the western Gulf of Mexico.
- It's forecast to strengthen into a hurricane as it tracks toward the upper Texas and Louisiana coasts Wednesday.
- Storm surge, damaging winds and rain are all forecasted.
In the meantime, the residents of Port Aransas appreciate any goodwill and thoughts you can send this way! Keep an eye on the page linked below for more information.
Given the high volume of inquiries from concerned guests and homeowners, our staff is managing an unusually large number of calls, emails, and texts. Your next steps depend on how you made your reservation, so please carefully review the information provided below.
If your scheduled arrival is before Wednesday 9/11/24 please follow these guidelines:
- For reservations made through our website, Homeaway or Vrbo: We are the merchant of record and can assist you directly regarding your reservation. Contact our office at (361) 339-1039 or email at: info@newwavevacationrentals.com. You can also use our direct text messaging line: (956) 923-4173
- For reservations made through Airbnb, Expedia, or Booking.com: You must contact the booking channel directly for any inquiries. Refer to your reservation confirmation or Guest App for the appropriate contact details. We are not the merchant of record for these bookings, and any changes must be initiated through the booking channel.
Regarding cancellations:
- The cancellation policy outlined in your reservation contract remains in effect, and refunds are not available. We have been working with guests to modify their travel date once. Guests with Travel Insurance should contact Generali directly to inquire about coverage at customerservice@us.generaliglobalassistance.com or by calling 866-757-0010.
- If your arrival is on or after Thursday 9/12/24, please refrain from contacting our staff at this time to allow us to prioritize assistance for guests with imminent arrival dates. We will have more information in the coming days regarding any potential impacts on the local area and your rental reservation. Currently, we anticipate that your reservation will proceed without disruption. We will update this page with new information as it becomes available and will reach out to you if circumstances change. Contacting our staff will result in adherence to your current cancellation policy and contract terms only.
We prioritize your safety and will continue to monitor the situation closely. We are in communication with the National Hurricane Center and local authorities and will provide updates accordingly.